Research Radar Support

Get help, report a bug, or share feedback.

Contact

Email android-support@slick-engineering.com for any issue. We typically reply within one business day.

Frequently asked

What does Research Radar do?

You add topics you want to follow — anything from "perovskite solar cell efficiency" to "OpenAI rumors." Research Radar runs AI-generated research summaries and X post summaries on a schedule you set (daily, weekly, monthly, or yearly) and pushes a notification when a new summary is ready.

How does the credit system work?

Each topic update deducts the actual AI cost of that update — typically a few hundred credits (currently about 400–550, or roughly 12–16 cents at the starter-pack rate). Research-only or X-posts-only updates cost less. Credits belong to your account and are shared by all your topics. You buy credits in bundles from inside the app. There are no subscriptions and no recurring charges; credits don't expire.

Why didn't I get a notification?

A few common causes:

Can I run an update right now instead of waiting?

Yes. In your topic list, swipe the topic and tap Update Now (on Android you can also swipe right, or press and hold the topic and choose Update Now). The fresh summary is generated and shown right away. Credits are deducted just like a scheduled update, and your regular schedule doesn't change.

I bought credits but my balance didn't update.

The server is the source of truth for your credit balance. Close and reopen the app to re-sync it. If the balance still doesn't reflect a purchase you completed, email android-support@slick-engineering.com with your purchase receipt or order ID and we'll reconcile it.

How do I get a refund?

For credits you haven't used yet, request a refund from the store you bought them through. On iPhone, use Apple's reportaproblem.apple.com; on Android, use your Google Play order history. The store handles the refund and our server is notified automatically; your credit balance will adjust to reflect the refund.

Will my topics sync across my devices?

On iPhone, yes — as long as your devices are signed in to the same iCloud account. Research Radar uses your private CloudKit database for sync. On Android, your topics are tied to the Google account you sign in with.

Can I delete all my data?

Yes. To request deletion of your account and all associated data, email android-support@slick-engineering.com and we'll permanently delete all server-side data — your topics, summaries, and account — within 30 days. Uninstalling the app removes the local copy. (On iOS, iCloud data can also be removed via Settings → Apple ID → iCloud → Manage Storage → Research Radar.)

What version of iOS or Android do I need?

Research Radar requires iOS 18.5 or later on iPhone, or Android 8.0 or later.